At Fastpitch Sales we aim to provide ballplayers of all ages & skill levels with the best gear possible. Whether you play fastpitch, slowpitch, or baseball, we have the equipment you need at unbeatable prices.

And we apply the same oustanding level of customer service to every order, no matter how big or how small. Your satisfaction is our #1 priority!

Seen a lower price on something? Looking to make a team purchase?

Contact us, and we'll work with you!

Fastpitch Sales, for all your softball & baseball needs. For more info check out our FAQ.

Frequently Asked Questions

1. Are you an authorized dealer, and will my products come with a full manufacturer's warranty?

Yes. Every product we sell is backed by a full manufacturer's warranty.

2. I have questions or concerns. How can I speak with someone by phone?

We know sometimes people are alarmed by the lack of a visible phone number on our site. Rest assured we're always happy to speak with customers over the phone, but posting our number here would only lead to lots of calls for issues that we can handle much more efficiently via e-mail. If you really want to speak with somebody, just drop us a line and we'll either call you back or send you our phone number. Please realize that lack of a full-time phone staff is one of the ways we keep prices down, so we may not get back to you immediately but we'll get back to you ASAP.

3. What is your return policy?

Within 30 days of purchase we're happy to accept any unused item for a full refund. Just contact us with your order number and details about the item(s) you'd like to return. Somebody will get back to you with an RA# as soon as possible.

Unfortunately we cannot refund shipping costs or cover return shipping unless we shipped you the wrong item or one that is defective. If your return is the result of our error, we'll be happy to send you a pre-paid return label and ship any necessary replacement items free of charge.

4. How does the 30-day Money-back Satisfaction Guarantee work?

The 30-Day Money-back Satisfaction Guarantee is offered by RIP-IT Sporting Goods. If you've purchased a RIP-IT bat from us and you're unhappy with its performance, RIP-IT will refund your purchase price. Just go to their Service Page and fill out the form. After the form is submitted, RIP-IT will e-mail you additional instructions.

5. I want to buy a Miken bat. Why can't I get a money-back satisfaction guarantee?

The short answer is 'Because Miken doesn't offer one.' The long answer is 'Honestly we don't know. The whole money-back guarantee thing is a great idea. If a company tells you they're selling you the best product available, why shouldn't they put their money where their mouth is? We applaud RIP-IT for giving every potential customer a chance to see whether or not a RIP-IT bat is the right fit, and we'd love to see more manufacturers giving consumers the same opportunity. Speak up. Let your favorite manufacturer hear your opinion. Who knows? Maybe eventually they'll give it a shot.'

6. When will my order ship? How long will it take to get here?

Orders placed by 3PM EST will ship same-day. Please note that UPS shipping times are marked as days in transit, so your purchase date does not count as the first day. Please reference the chart below to find out when your order will arrive:

7. Why is shipping so expensive? Can you give me a shipping discount?

Unfortunately we can't control shipping rates. We ship primarily via UPS, and our shipping rates are a direct reflection of their prices. While our system isn't set up to offer USPS shipping right now, we're always willing to make exceptions. Smaller products can be shipped via USPS Priority Mail for a flat rate of $6. Check product pages for additional details.

8. What payment methods do you accept?

We currently take American Express, VISA, Mastercard, and Discover.

9. Do you offer group discounts?

Yes! Whether you're buying for your team, your league, or just a group of friends, we have different price tiers depending on the size of your order. Contact us about a group order, and we'll get back to you with a customized quote.

10. How do I check the status of my order?

Once you place your order we will send you a confirmation e-mail. That e-mail will contain a link to your order status page. Your order status page is updated as your order makes its way through our system, and once your order is shipped the status page will contain your tracking number.

11. I'd like to purchase something that's not listed on your website. Do you sell other products?

Nope. Right now every product we offer is available through our website.

12. Do you plan on carrying (insert item here) in the future?

Possibly. We realize there are lots of great brands out there, and everybody has a favorite. We look forward to adding more brands to the Fastpitch Sales lineup sometime in the near future. If you'd like to see something specific listed in the store, please let us know.

13. Do you have any physical retail stores?

No retail stores for now. You can only buy from us online (or over the phone).

14. I live in Central Florida. What if I need something in a hurry or don't want to pay shipping costs? Can I pick up my order at your warehouse?

Unfortunately we're not set up to handle walk-in orders or pickups. But we can get creative if necessary. Let us know if you're local and you need something.

15. What if my order contains items that are out of stock? Will shipment of the other items be delayed?

If you order contains both in-stock items and out-of-stock items, we will ship the in-stock items right away using your selected shipping method. The out-of-stock items will ship via UPS Ground at no extra charge as soon as they are back in stock.

Got a question that's not listed here?
Contact us and we'll get back to you ASAP. Thanks!